Discover Financial Services is in the third phase of their three-year Procurement transformation journey. The Hackett Group’s Advisor Jonathan Fehring has facilitated a panel discussion with Nanette Bauer (Vice President, Sourcing and Enterprise Supplier Management at Discover) and Pierre Laprée (Chief Product Officer at SpendHQ) to reveal why procurement performance management and measurement is a priority initiative in this journey, to help Discover save time and drive alignment across the organization.
During this conversation, you will learn about how filling the solution gap at the management level was seen as key to supporting their “digital ambition,” including helping to direct the team, enable transparent collaboration with all stakeholders, and improve executive reporting.